American_Cancer_Society_Logo.svg

ACS Continuum Line Activity

After hosting your event, it’s important to look back at the participants’ feedback and your committee’s opinions of how the event went. The positive or negative experience a participant has at an event is called the “customer experience”. Is your event a welcoming environment for everyone? Are there ways to improve their experience next year?

 

Utilize the “ACS Continuum Line Activity” with your planning committee post-event to discover which aspects of the “customer experience” is great and which is not.