Leading Your ELT

In addition to recruiting your committee, it is your role as the Event Lead to lead your ELT. This means you prepare meeting agendas, lead the meetings, communicate with ELT members outside of meetings, track progress and hold members accountable for their goals and strategies, and recognize the achievements of the group.

Empowering Your ELT

Take ownership of being a leader by scrutinizing your own leadership style and learning to work with different types of people in different situations. Delegate tasks and allow your ELT members to take ownership of their individual focus areas. 

 

Empower your ELT members to do their jobs – empowered ELT members are more effective, innovative, and bring about transformational change.  When ELT members have your trust and ownership over their tasks, they will make your Relay a success every year!

What does it mean to empower your ELT?
Listen to understand their needs ~ Model empowerment behavior ~ Help them develop ownership and commitment ~ Create trust through building a relationship
What are the characteristics of an empowered ELT member?
They have ACCESS to critical information ~ They are ESSENTIAL in the org structure ~ They have been TRAINED and are KNOWLEDGEABLE
How do ELT members develop a sense of empowerment?
Incorporate actions that allow volunteers to have themselves as an essential component of the organization ~ Involve them in decision making, ask for critical feedback ~ Show them how their hard work has made a difference in some way
What can I do to facilitate empowerment?
Share a CLEAR VISION of the Relay plan ~ Be OPEN to ideas, communication, etc. ~ Make teamwork a SHARED POWER ~ SUPPORT them in their roles ~ Ensure your actions are EMPOWERING PEOPLE and not exercising control

Use your staff partner as a support in this role, but do not rely on them to lead your ELT for you. You were recruited into this position because you have proven leadership abilities and potential…this is your chance to use them for a great cause!

Creating a Positive Team Dynamic

Work with your Staff Partner for possible facilitators or other ideas for implementing your workshop.

Your Staff Partner and ACS can help with printing the workbooks for your ELT members.

Spend some time with your ELT as a whole group early in the Relay season so you can get to know each other and get a feel for how you might work together. Some members of your ELT will probably already know each other well, while others may not know anyone on the committee. Taking time to build a positive team dynamic through social interaction will help your Relay as you move through the planning season.

 

Everyone in the room already has one big thing in common – they want to fight back against cancer.  Start there and foster an atmosphere where everyone feels welcome and empowered to make a big impact in your community.

 

One way to do this is using the ELT retreat concept, where your ELT gets together for a few hours early in the season and spends time getting to know each other and doing some high level planning together.  It doesn’t matter whether members of your ELTs are seasoned Relayers or if they are relatively new, everyone can benefit from being a part of the retreat.  The success of our Relay For Life events is dependent on volunteer leadership being a part of goal setting, actionable recruitment strategies, and creating best-in class event experiences.

 

The RFL ELT Impact Workshop Guide and Workbook can be used to plan your ELT’s retreat – whether it’s in person or virtual.  The facilitator guide and workbook are both available on ACSR.

 

Training & Preparing Your ELT

While we have job descriptions for our ELT roles, handing someone a “to do list” isn’t the best way to prepare them for their role.  Have a conversation with each of your ELT members to ensure they understand what they’re responsible for, what kind of deadlines they have for tasks, and where they can find support and help.  Give them a chance to ask any questions they have or share any ideas they’re considering (this could be the same conversation as going through a Partnership Agreement).  Many ELT roles have other training required (ex: Accounting, Online) while the rest need access to resources and a setting to gather ideas and ask questions of other volunteers doing the same role (ex: Teams, Marketing).


Ideally, previous ELT members will share their knowledge and materials with a new person moving into their role, but not everyone is great at making notes and passing them along.  However, former ELT members are also a great resource for those new to the ETL or new to their role for this season.


Ensure that all your ELT members know about ACSResources.org and that this site is our library of planning resources, training videos, templates for materials, as well as the latest information on what’s happening with Relay at a national level.  Below are the best places for your ELT members to find resources and video trainings.  The training end goal is to have all your ELT members feeling comfortable and empowered in their role so they can do their part of make your Relay successful.

RFL on ACSR

Our national website with the latest info and our library of resources, including worksheets & templates to help all ELT members
Click to the Resources drop down or search for something specific. Find recruitment resources, presentation templates, fundraising ideas, and so much more
Click Here

Training Library

Home of the training calendar and the library of past trainings, with resources for each topic. Videos are between 20 and 60 minutes
Volunteers from across the country share best practices, ideas, and their materials for topics from how to make a sponsor ask, to fundraising ideas, how to plan Luminaria.
Click Here

Campus Library

This library is geared toward campus Relayers, covering various topics to help volunteers succeed. Each topic has a 3-5 minute video, a slide deck for meetings, and a one pager
The members of the NCYET share ideas and best practices for effective meetings, marketing outside social media, brining Lights of Hope to campus, and more
Click Here

ACS Staff Partner

Your Staff Partner knows the ins and outs of Relay and can help do tailored, one on one trainings with anyone on your ELT
Accounting policies and procedures, brain storming sessions, practice partner, and coach - your staff partner can help with training

Delegating Tasks to your ELT

As Event Lead, do not let yourself get drawn into doing a lot of little things and making little decisions for the Relay. Allow your ELT members to own their roles and responsibilities.  Save your time to help your ELT members with the truly critical aspects of planning the Relay.  

 

Your role is to communicate regularly regarding these critical items, make sure your sub-committees are moving forward, and provide the help and support as needed to make these happen.

Do Not Try To Plan Relay All By Yourself!

Event Leads who try to make every decision end up overworked and burned out, and they can frustrate and alienate their ELT as well. Trust the people who you recruited to be on your committee. If you truly established your expectations of one another during your Partnership Agreement conversation, then trust they will come through for you and allow them to fulfill their role on the committee. 

 

 

As tasks come up during the season that fall into one of their committee focus areas, delegate the task instead of taking all the little things on yourself. As an Event Chair, you have enough to keep track of with the critical aspects of the Relay and problem solving where needed.  You’ve recruited all these willing volunteers to your ELT – let them fulfill their roles.

 

 

When you delegate correctly, not only does it keep you from getting burned out, but it also stimulates your ELT members to high achievement and frees up your time to concentrate on the “big picture” during the Relay season. Delegating requires a balance between giving your ELT members enough space to complete the task, while still monitoring their progress. Trust but verify!

Prepare to Effectively Delegate

Prepare to delegate effectively by considering each of these topics before delegating a task. When making the ask to your ELT member, explain why they are the right person to complete the task, what the goal of the task is, and how you both can track progress and offer support. Consider:

Episodic Volunteers

If you find your ELT members are not able to take on more tasks, then you may need to look in to recruiting some additional people, or creating some Episodic Volunteer Projects to help get everything done.

 

Episodic volunteers are people who help with certain projects or parts of projects, but aren’t necessarily on the ELT.  These volunteers can help with projects that don’t need a lot of supervision, like hanging posters around town or putting together the survivor invitations.
 

Motivating & Supporting Your ELT

There are many ways to help motivate your ELT members, and each person is different and will respond to different motivation, support, and recognition techniques. When leading your ELT, it is important you consider the personalities of your ELT members and think about ways to motivate and appreciate each individual. Here are some suggestions:
Build a Relationship
Spend time talking with your ELT members. Find out about their family and what is going on in their life, as well as their connection to cancer and what makes them want to volunteer. Feeling like part of a community is a big part of motivation for many people and building a friendship with your committee members will help keep them connected to you and motivated to do their Relay tasks.
Remind them they make a difference
Remind your committee how they are fighting cancer through their work. You can also ask your staff partner for some great examples of things ACS is doing to fight cancer and use these tidbits to remind your ELT members how they are making a difference with the hard work they put in throughout the Relay season.
Recognize Their Work
Experiment with different recognition styles. Everyone likes to be recognized in different ways. Different people appreciate written notes, spoken words, public recognition, small gifts or thoughtful tokens. The people you are leading will have a different recognition preference than you do. Don't be afraid to ask your ELT members how they like to be recognized. Feeling recognized and appreciated is a huge factor in staying motivated.
Set Expectations
Expect high results from your ELT members. It has been shown in psychological studies that your expectations of other people can influence and motivate their performance. By setting and communicating high performance expectations, you can motivate better performance out of the people you are leading. There is power in your energy, attitude, and your expectations of others. Keep your attitude and energy positive and your expectations high, and you will help motivate others to meet your expectations.
In Summary...
The American Cancer Society truly is a great organization that is doing amazing things to fight cancer. Make sure your ELT members know how they are making a difference. They are helping ACS improve the lives of people with cancer and their families through advocacy, cancer research, and patient support, ensuring everyone has an opportunity to prevent, treat, and survive cancer.

Meetings

Words of Wisdom

Meetings should have as few people as possible, but all the right people.

– Charles W. Scharf

Running ELT Meetings

Your planning meetings are extremely important to the success of your Relay For Life event. ELT meetings are a time for the ELT to strategically plan and manage your Relay in a proactive and ongoing manner.  Meetings should celebrate progress, focus on action items, and be a time to share ACS’s mission.  As an Event Chair, if you lead focused, organized, effective, and fun committee meeting, you will set the tone for the entire Relay For Life event. 

 

As a reminder, ELT meetings should not be a place for group decision making, which can be time consuming. Committee meetings should be a time where Sub-Committees report on progress and share information that pertains to the whole group. Decisions on different Relay items should be made by the Sub-Committees outside of the committee meetings.

 

Here are some things to think about when preparing for your ELT meetings:

Purpose

Make sure that you define a specific purpose for each meeting and gear the conversation toward that purpose
ELT meetings should be focused, fun, and meaningful. They provide time for the chairs of each sub-committee to refine the plan for your Relay. You can do that by preparing an agenda ahead of time and sticking to it. Your ELT will appreciate your leadership in creating a productive, purposeful meetings

Who attends

ELT meetings should be for members of the ELT and those helping with committee tasks
Planning meetings are usually facilitated by the Event Chair(s). A representative from each Sub-Committee attends and gives a report on the progress of that Sub-Committee.

When to Hold Meetings

Depending on the age and size of your event, some ELTs meet year round, while others may only meet for a few months before your event date.
COMMUNITY - ACS recommends meeting monthly until a couple months before Relay. Then add more meetings if necessary. CAMPUS - ACS recommends meeting bi-weekly or weekly the semester your Relay happens. BOTH - Find a time and day of the week that works best for your ELT members.

Meeting Location

ELT meetings should always be held in an office or meeting room. You should never have to pay for space to hold meetings
Your location should be centrally located, easy to access, large enough to accommodate your whole ELT, and quiet enough to allow discussion (a restaurant dining room or the middle of the commons does not typically work well). The location should also be inviting and welcoming for new members.

Meeting Agendas

Having an agenda for each meeting will help your ELT stay on track during the time you have without forgetting something important.  If you’re not sure what to put on your agenda each month, think about what’s been going on for your ELT and start there.  Think about what’s coming up as well, and go from there.  Your staff partner can help you with meeting planning, if you need more guidance. 

 

Check out the More Than A Meeting overview for tips on hosting ELT meetings and a bunch of sample agendas to get you started.

Communication Outside Meetings

This is an important part of leading your ELT. Be sure to communicate regularly to the whole group outside of meetings and also to communicate regularly one on one outside of meetings. This one on one communication will allow you to track progress on tasks and also give you a chance to build a personal relationship with that member.  

 

Chose a form of communication that works well for the group.  For many, this might be email, but keep in mind that not every one is tied to their inbox all day.  If you know someone isn’t good about checking their email, ask them what’s the best way to communicate with them (or, agree upon a method during your Partnership Agreement discussion).  Other communication options could include texting, a private Facebook group, a group chat / text app – chose something that works for your ELT!

 

If you do not communicate with ELT members outside of meetings, you run the risk of having some members slip through the cracks. You may think they are working on specific things, but in reality they come to meetings, give a wishy-washy report and never actually accomplish their tasks. 

 

You could also run the risk of losing valuable ELT members because they don’t feel important to the group. So, take the time to contact each ELT member one on one outside of meetings, preferably through phone calls or face to face interaction.


CAMPUS – encourage your sub-committee chairs to host in-person or virtual meetings with their members so they have time to talk through their projects, share ideas with each other, and build their team.

Recognizing Your ELT

All volunteers like to be noticed and appreciated for their unique contributions, especially within an ELT. Because Relay For Life is a volunteer-driven event, it is imperative that all volunteers feel recognized and appreciated. When this occurs, it will improve their satisfaction levels with their volunteer experiences, improve their productivity as ELT members, and improve the chance they want to keep volunteering in the future.

 

There are many organizations out there who need volunteers. Recognition is one way we can keep our amazing volunteers engaged with Relay For Life and the American Cancer Society. It is also simply the right thing to do, since these volunteer roles take a lot of dedication and we are truly grateful for their amazing efforts.  Your staff partner is always available to help you recognize your ELT members.

 

As an Event Chair, it is important that you personally notice and recognize the individual contributions of each of your committee members, and encourage them to recognize their Sub-Committee partners and the Team Captains. There are many ways to effectively recognize volunteers.

 

10 Recognition Tips to Remember
Public Feedback
Deliver positive feedback in an open and publicized way. If not made public, recognition loses much of its impact and defeats much of the purpose.
Timing
Recognize contributions throughout a project. Reward contributions close to the time an achievement is realized. Time delays weaken the impact of most awards. An immediate ‘thank you’ or ‘great job’ is much more important than a proclamation six months later.
Personalize It
Deliver recognition in a personal and honest manner. Small, personal indications of appreciation tend to be perceived as more sincere than formal pronouncements.
Recognize Recognition
Recognize your ELT members who are, in turn, recognizing your team captains, volunteers, and members of the community who get involved with Relay.
Click Here
Take Feedback
Be open to feedback yourself. If your ELT knows they can come to you with questions and concerns, and you will help address them, they feel valued and empowered.
Private Feedback
Deliver private, everyday, personal thank yous and respect as well. What happens 365 days a year has much more impact than what happens at an annual recognition function.
Rewards
Reward the behavior you want to see. If you are looking for an action to be repeated (e.g., bringing in a new team), reward that action. Rewards don't have to be big, but they should be personal.
Invest in People
Send them to trainings, invite them to join the Facebook group, and help them feel comfortable in their role. Invest in them, they will come away motivated, trained, and inspired.
Gossip
Use POSITIVE gossip. When someone says something good about an ELT member, tell them about it. It almost seems to get more reinforcement value secondhand.
Click Here
Family Affair
Never underestimate the importance of their family. Write a note to the family members of a member thanking them for their support of the volunteer, acknowledging the good work their family member has done.

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